Mark Zuckerberg

The Internet Apologizes

A conversation with 13 “architects” of the internet as it is today, with employment histories at Google, Facebook, Uber and other tech leviathans. The piece explores, in 15 steps, how apparently idealistic intentions resulted in today’s messy state of affairs.

It’s the (Democracy-Poisoning) Golden Age of Free Speech

A special issue of Wired contains several strong pieces looking at the complex freedom of speech trade-offs required in the new information era. Pieces include – the web infrastructure company Cloudflare being embroiled in a free speech debate when offering services to far-right extremists, Reddit as a case study for civil discourse online, a startup making smartphone-neutralising pouches, six stories of censorship, and a look at a database of extremists called Whack-a-Mole.

The Impossible Job: Inside Facebook’s Struggle to Moderate Two Billion People

A look at one of the toughest jobs in the business – content moderation at Facebook. It is area where the company has been forced to ramp up their team due to a string of crises and bad publicity. The piece does well at providing a sense of the scale, difficulty and sheer oddness of the task – which, for example, now involves the company having a specific policy on things like what variety of photos of anuses photoshopped onto celebrities should be acceptable.